Love Hibachi Policy
Privacy Policy
This Privacy Policy explains how Love Hibachi collects, uses, maintains, and discloses information collected from users of the Love Hibachi website and services.
This Privacy Policy governs the manner in which Love Hibachi collects, uses, maintains, and discloses information collected from users of the https://www.lovehibachi.com website. This policy applies to the Site and all products and services offered by Love Hibachi.
Personal Identification Information
We may collect personal identification information from users in a variety of ways, including when users visit our site, subscribe to a newsletter, fill out a form, submit an inquiry, place a booking, or use other services, features, or resources made available on our Site.
Users may be asked for name, email address, phone number, event details, and other information needed to provide service. We collect personal identification information only if users voluntarily submit such information to us. Users can refuse to supply personally identifiable information, except that it may prevent them from engaging in certain Site-related activities.
Non-Personal Identification Information
We may collect non-personal identification information about users whenever they interact with our Site. This may include browser name, device type, operating system, internet service provider, and other similar technical information.
Web Browser Cookies
Our Site uses cookies to enhance the user experience and track user activity. Users may choose to set their browser to refuse cookies or to alert them when cookies are being sent. If they do so, some parts of the Site may not function properly.
For marketing and analytics purposes, we may use third-party tools, such as Google Analytics and Facebook Pixel, which also use cookies to track user behavior.
How We Use Collected Information
Love Hibachi may collect and use users’ personal information for the following purposes:
- To improve customer service: Information provided helps us respond to customer service requests and support needs more efficiently.
- To send periodic emails: We may use the email address to respond to inquiries, questions, and other requests.
- To send promotions and updates: We may use information to send promotional emails, special offers, or updates related to our services. Users can opt out by following the unsubscribe link in any email we send.
Data Retention
We retain personal data for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements.
How We Protect Your Information
We adopt appropriate data collection, storage, and processing practices and security measures to protect against unauthorized access, alteration, disclosure, or destruction of personal information, username, password, transaction information, and data stored on our Site.
Our Site uses SSL encryption and other security measures to help safeguard user data.
SMS Terms and Conditions
By providing your phone number and opting in to receive text messages, you agree to receive SMS messages from Love Hibachi regarding your booking, event reminders, chef updates, menu confirmation, payment reminders, and customer support.
Message Frequency: Message frequency varies based on your booking activity and interaction with our service.
Message and Data Rates: Message and data rates may apply.
Opt-Out: You can cancel the SMS service at any time by texting STOP to the number from which you received the message. After you send STOP, we will send a confirmation message that you have been unsubscribed.
Help: For assistance, reply HELP or contact us at questions[at]lovehibachi[dot]com.
No Sharing of Mobile Information
We value your privacy regarding mobile communication. Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes.
All categories exclude text messaging originator opt-in data and consent. This information will not be shared with any third parties under any circumstances.
Sharing Your Personal Information
We do not sell, trade, or rent users’ personal identification information to others.
If we use third-party service providers, such as payment processors or email marketing platforms, we require them to use your data only as instructed by us and to follow appropriate data protection standards.
Children’s Privacy
Our services are not directed to children under 13. We do not knowingly collect personal information from children under the age of 13. If we learn that we have collected personal data from a child under 13, we will take steps to delete such information as soon as possible.
Changes to This Privacy Policy
Love Hibachi may update this Privacy Policy at any time. We encourage users to check this page for any changes and to stay informed about how we protect the information we collect.
Your Acceptance of These Terms
By using this Site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Continued use of the Site following changes to this policy will be deemed acceptance of those changes.
Contacting Us
If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at questions[at]lovehibachi[dot]com.
Any Questions? We Can Help!
Contact our customer care team if you have questions about this policy.
Contact Us